For questions regarding existing service or an existing order, please call:

General topics that can be addressed at this number if you have already placed an order for XFINITY services include:

• Scheduling an installation or checking the status of your installation for your service(s)
• Technical support questions for service(s) or equipment already installed at your address
• Questions regarding billing or payment

Professional Installation Questions

If you have not done so already, please call XFINITY at 1-877-857-2943 to schedule installation of your service. If you ordered Internet service, have your cable modem available for the technician on your installation date.

Modem and Rebate Questions

Please contact http://support.broadbandoffers.com with any modem or rebate questions.

Ordering New Services

If you are not currently a XFINITY customer, or want to order an additional XFINITY service for your home, you can order online through this website at xfinityoffers.com.