M-F 8am to 9pm CT/Sat 9am to 5pm CT/SUN 10am-4pm CT
For questions regarding existing service or an existing order, please call:
(You cannot order new service through this phone number)
General topics that can be addressed at this number if you have already placed an order for Comcast services include:
- Scheduling an installation or checking the status of your installation for your service(s)
- Technical support questions for service(s) or equipment already installed at your address
- Questions regarding billing or payment
Professional Installation Questions
If you have not done so already, please call Comcast at 1-800-XFINITY to schedule installation of your service. If you ordered Internet service, have your cable modem available for the technician on your installation date.
Ordering New Services
If you are not currently a Comcast customer, or want to order an additional Comcast service for your home, you can order online through this website at xfinityoffers.com.